Terms of service

TERMS OF SERVICE

Last Updated: September 30, 2026

1. Overview

This website and online store are operated by BLUE STAR TRADING LIMITED. Throughout the site, the terms “we,” “us,” “our,” and “BLUE STAR TRADING LIMITED” refer to BLUE STAR TRADING LIMITED.

BLUE STAR TRADING LIMITED operates this website, including all information, content, features, tools, products, and services available through the website (collectively, the “Services”).

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services to you.

By accessing our website, browsing our store, creating an account, or purchasing products from us, you agree to be bound by these Terms of Service, together with any other policies referenced or linked on this website.

If you do not agree to these Terms of Service, please do not use our website or purchase products from our store.

2. Eligibility and Use of the Website

By using this website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

You may not use our website or Services:

  1. For any unlawful or fraudulent purpose;
  2. To violate any applicable law or regulation;
  3. To infringe upon the intellectual property rights or other rights of BLUE STAR TRADING LIMITED or any third party;
  4. To interfere with or disrupt the operation or security of the website;
  5. To transmit viruses, malware, or other harmful code;
  6. To impersonate another person or entity;
  7. To provide false, misleading, or fraudulent information; or
  8. In any manner that may damage, disable, overburden, or impair the website or interfere with another customer's use of the Services.

We reserve the right to suspend or terminate access to our website or Services if we reasonably believe that these Terms of Service have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.

However, we do not guarantee that product descriptions, colors, images, dimensions, or other information will always be completely accurate, current, or error-free.

The appearance of products may vary depending on your device, display settings, or other technical factors.

We reserve the right to:

  • modify product descriptions or information;
  • correct errors or omissions;
  • change product prices;
  • discontinue products;
  • limit product quantities; or
  • restrict sales to particular persons, geographic regions, or jurisdictions,

at any time without prior notice, subject to applicable law.

4. Orders

When you place an order through our website, you are submitting an offer to purchase the products in your order.

After receiving your order, we may send you an order confirmation by email. An order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept, reject, cancel, or limit any order for reasons including, but not limited to:

  • product availability;
  • pricing or listing errors;
  • suspected fraud or unauthorized transactions;
  • payment authorization issues;
  • shipping restrictions;
  • incorrect customer information; or
  • other circumstances affecting our ability to fulfill the order.

If we cancel or modify an order after payment has been made, we will provide an appropriate refund for the affected amount.

You are responsible for providing accurate and complete billing, shipping, contact, and payment information.

5. Prices and Payment

All prices displayed on our website are subject to change without notice.

The price applicable to your order will generally be the price displayed at the time the order is submitted, unless an obvious pricing or listing error has occurred.

Unless otherwise stated, product prices may not include applicable taxes, customs duties, import fees, shipping charges, or other charges imposed by the destination country or applicable authorities.

We may accept payment through payment methods made available during checkout.

By submitting payment information, you represent that:

  1. the payment information you provide is accurate and complete;
  2. you are authorized to use the payment method;
  3. the payment method is valid and has sufficient authorization for the transaction; and
  4. you agree to pay all applicable charges associated with your order.

Payment processing may be performed by third-party payment service providers. We do not directly store complete payment card information unless otherwise stated in our Privacy Policy.

6. Shipping and Delivery

We ship orders to destinations that are available during checkout.

Shipping methods, delivery estimates, and shipping charges will be displayed where applicable during the ordering process.

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Delivery may be delayed due to circumstances beyond our reasonable control, including:

  • carrier delays;
  • customs processing;
  • weather conditions;
  • transportation disruptions;
  • incorrect shipping information;
  • public emergencies; or
  • other circumstances beyond our reasonable control.

For international orders, customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Where applicable, such charges are the responsibility of the customer unless otherwise stated at checkout.

Customers should ensure that the shipping address and contact information provided at checkout are accurate.

7. Returns and Refunds

Returns and refunds are handled in accordance with our Refund Policy.

Before placing an order, customers should review the Refund Policy carefully for information regarding:

  • eligible returns;
  • return time limits;
  • return conditions;
  • return shipping costs;
  • refunds;
  • exchanges, if available; and
  • items that may not be eligible for return.

Nothing in these Terms of Service limits any mandatory consumer rights that cannot lawfully be excluded under applicable law.

8. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible using the contact information provided below.

Once an order has been processed, shipped, or otherwise fulfilled, we may not be able to cancel it.

If an order cannot be cancelled, you may be required to follow the applicable procedures under our Refund Policy.

9. Customer Accounts

Certain features of our website may require you to provide personal information or create an account.

You agree to provide information that is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

You must promptly notify us if you believe that your account has been accessed or used without authorization.

We reserve the right to suspend or terminate accounts where we reasonably believe that the account has been used in violation of these Terms of Service or applicable law.

10. Intellectual Property

All content and materials available on this website, including but not limited to:

  • text;
  • product descriptions;
  • photographs;
  • graphics;
  • logos;
  • trademarks;
  • website design;
  • page layouts;
  • videos;
  • audio;
  • product names;
  • service names; and
  • other materials,

are owned by or licensed to BLUE STAR TRADING LIMITED or their respective rights holders and are protected by applicable intellectual property laws.

Except as expressly permitted by us or applicable law, you may not copy, reproduce, modify, distribute, republish, transmit, display, sell, license, or otherwise exploit any content from this website without our prior written permission.

The Shopify name, trademarks, logos, and related intellectual property belong to Shopify or its respective rights holders.

11. Third-Party Services and Links

Our website may contain links to third-party websites, applications, payment providers, shipping providers, or other services.

Third-party services are provided by their respective providers and may be subject to their own terms and privacy policies.

We are not responsible for the content, availability, accuracy, security, or practices of third-party websites or services that are not controlled by us.

Your use of third-party services is at your own discretion and subject to the terms applicable to those services.

12. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and disclose personal information in connection with our website, orders, and Services.

Because our store is powered by Shopify, certain information may also be processed by Shopify and other service providers as necessary to operate the website, process transactions, provide customer service, prevent fraud, and fulfill orders.

Please review our Privacy Policy for additional information.

Shopify provides the infrastructure for our online store, but the contract for the purchase of products is between you and BLUE STAR TRADING LIMITED. Shopify likewise states that merchants remain responsible for their own store, products, transactions, refunds, returns, and applicable legal requirements.

13. Prohibited Activities

You agree not to use our website or Services to:

  1. violate any applicable law or regulation;
  2. engage in fraudulent, deceptive, or misleading activities;
  3. infringe intellectual property or other rights;
  4. interfere with the security or operation of our website;
  5. introduce viruses, malware, or other harmful code;
  6. collect or misuse personal information of other users;
  7. use automated systems to interfere with the operation of the website;
  8. attempt to gain unauthorized access to any account, system, or network;
  9. impersonate another person or entity;
  10. submit false or misleading information; or
  11. engage in any activity that may harm BLUE STAR TRADING LIMITED, our customers, service providers, or the operation of the website.

We reserve the right to investigate suspected violations and take appropriate action, including suspension or termination of access.

14. Accuracy of Information

We make reasonable efforts to maintain accurate information on our website.

However, information may occasionally contain typographical errors, inaccuracies, or omissions relating to:

  • product descriptions;
  • prices;
  • promotions;
  • product availability;
  • shipping charges;
  • shipping estimates; or
  • other website content.

We reserve the right to correct errors and update information at any time.

Where permitted by applicable law, we may cancel or modify an order if an obvious error in product information or pricing affected the order.

15. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and Services are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • the website will always be available;
  • the website will operate without interruption;
  • the website will be completely secure;
  • information on the website will always be complete or error-free; or
  • the website will be free from viruses or other harmful components.

Nothing in these Terms of Service excludes or limits any warranty, right, or remedy that cannot lawfully be excluded or limited under applicable law.

16. Limitation of Liability

To the maximum extent permitted by applicable law, BLUE STAR TRADING LIMITED and its directors, officers, employees, contractors, affiliates, service providers, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to:

  • your use of the website;
  • your inability to use the website;
  • products purchased through the website;
  • delays in delivery;
  • third-party services;
  • unauthorized access to information; or
  • other matters relating to the Services,

except to the extent that such liability cannot legally be excluded or limited.

Nothing in these Terms of Service limits liability that cannot legally be limited under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless BLUE STAR TRADING LIMITED, its affiliates, directors, officers, employees, contractors, agents, service providers, and licensors from claims, liabilities, damages, losses, and reasonable expenses arising from:

  1. your violation of these Terms of Service;
  2. your violation of applicable laws or regulations;
  3. your infringement of the rights of another person or entity; or
  4. your misuse of our website or Services.

18. Termination

We may suspend or terminate your access to the website or Services if you violate these Terms of Service or applicable law.

We may also discontinue or modify all or part of the website or Services where reasonably necessary for business, technical, legal, or security reasons.

Termination will not affect any rights or obligations that accrued before termination.

Provisions that by their nature should survive termination, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, and governing law, will continue to apply.

19. Governing Law

These Terms of Service and any dispute arising out of or relating to these Terms of Service or your use of the website shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, except to the extent that applicable mandatory consumer protection laws provide otherwise.

Subject to applicable mandatory laws, disputes relating to these Terms of Service or your use of the website shall be subject to the jurisdiction of the courts of the Hong Kong Special Administrative Region.

20. Changes to These Terms

We may update or modify these Terms of Service from time to time.

When we make changes, we will update the “Last Updated” date at the beginning of these Terms.

You are responsible for reviewing the current version of these Terms of Service periodically.

Your continued use of the website after changes have been posted constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.

21. Severability

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in full force and effect.

22. Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the entire agreement between you and BLUE STAR TRADING LIMITED regarding your use of the website and Services.

If there is a conflict between these Terms of Service and another policy, the applicable policy will govern the specific subject matter addressed by that policy, unless otherwise required by law.

23. Contact Information

If you have questions regarding these Terms of Service, your order, our products, or our Services, please contact us using the information below.

Legal Business Name: BLUE STAR TRADING LIMITED
Store Name: LiveRella
Website: https://liverella.com
Email: yujiecv123@gmail.com
Business Address:

BLUE STAR TRADING LIMITED
RM C, 6/F, WORLD TRUST TOWER
50 STANLEY STREET
CENTRAL, HONG KONG